CranSoft 5.3.2 and later (including DSP versions through 6.3)
When pages within CranSoft are having issues or errors it can be helpful to set up a trace on that page to troubleshoot what is occurring at the time. This will allow the gather of real-time performance statistics.
The following steps will set up this trace logging.
1. Navigate to Admin>WebApps>{WebApp name}>Pages
2. Open the vertical for the page to trace>Tracing tab and set the Trace Method ID to "Trace with Metrics"
(on 6.x: )
3. Navigate to the page with issues and use the page normally.
4. Navigate back to the Tracing tab, click on the View Trace Log button, open the vertical of the page and go to the Results tab to see the trace data.
(On 6.x: )
5. Open the vertical of the Page Trace and review the Results tab for details:
