The four eyes principle prevents a requestor from processing or self-approving a change request that they have submitted. It works by removing the requestor from the set of possible authorized users. The requestor is also removed from the group of authorized users in
- A role
- An organizational unit
- A job
- A position
Four eyes principle can be applied to any change request type if selected at the time the change request type is created by selecting the check-box. If the check-box for four eyes principle is selected, the option to disable field properties for this change request type is offered.
The workflow graph can be completed using any configuration of approvers and approver types, including parallel and dynamic nodes.
If the four eyes principle has been enabled, there will be a note in the change request header that the requestor is not able to approve the change request. Any buttons for Save/Agree/Approve will be disabled for the requestor.
If Disable Field Properties has not been selected, the Requestor is able to edit the change request if that option is available at that step of the change request process.
If Disable Field Properties has been selected, the Requestor will not able to edit the change request even if that option is available at that step of the change request process for other users.