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[DSP] Upgrade to 6.6.x Failure

Jenny Drummey
  • Updated

When upgrading to 6.6 from 6.5.x or a prior version, an issue can occur that causes the installation to fail.

To complete the upgrade, start by running the update again "As Administrator":

  1. Locate the Package Manager Console in the Windows Start Menu. For example, in Windows 2008, navigate using the Start Menu to Start > All Programs > CranSoft > CranSoft Package Manager Console.
  2. Right-click the Package Manager Console and select Run as Administrator.
  3. At the prompt, type and execute: Install-BOASolutions
  4. If the upgrade fails at the same spot, open a support ticket to request a replacement delta script for 6.6.0014.InsertLookupTableSettings. Once you have this script, replace the delta in the unpacked files with the revised script.
     [install location]\BOA\DSP\Databases\Apps\DSPCommon\Components\objects\Deltas
  5. Run Install-boasolutions in the Package Manager Console (as Administrator).