Local license information can be updated by running the Install Manager utility using a license key. Install Manager uses a web service running at licensing.loqate.com to provide the latest license details. Install Manager requires a license key that has a correct expiry date.
*If your server doesn't allow internet connections, you'll need to run this on another machine than your server then copy over the license.lfs file from the data directory after it is updated. We also advise that you update your data files quarterly in addition to the annual update of your license file.
*If you cannot locate your install manager or want to have the latest version, see more here (login required, if you are a client you should be able to log in already or self register using your company email, please submit a ticket to support at support.syniti.com if you still have trouble getting access)
Graphical User Interface Mode Install Manager can be launched by double clicking on InstallManager.bat. normally located in your Loqate install directory. The first screen displays the version of the Local API currently installed, at the lower left corner.
If a proxy server is used, the checkbox “Use Proxy Server” needs to be checked and the Proxy server name and port need to be entered as shown below. If the proxy server needs authentication, the checkbox “Use authentication for proxy server” should also be checked & the user name and password need to be provided.
The first step is to provide the installation folder.
Please point to your working data folder(we do suggest this not be in the 'Program Files' directory to avoid permissions issues), so Install Manager will update the license information to your local license copy.
The next step is to provide a license key which was recently updated. Install Manager will communicate with licensing.loqate.com. If the license key is valid, the server will return the corresponding license pack to Install Manager and then Install Manager will update the license pack to the selected installation folder.
Once the license pack is saved to disk, Install Manager will display the contents of the license for reference. You can confirm the latest expiry dates displayed for your license key.
You may now close the Install Manager utility, or proceed through the steps if you also need to download the newest data which we suggest at least once a quarter.