Suppression/ Enhancement Service

This service is accessible from the Jobs menu using the Suppression/Enhancement option, and also from the very end of the processing wizard. Through this option even if you don't have suppressIT and addressIT, you may now:

• Identify suppressions (eg deceased records and people that have moved house - known as goneaways)
• Append additional data via consumer names lookups
• Append additional business data (eg SIC Codes, phone numbers, company registration numbers etc)

If your mainfile contains consumer records (ie it does not contain a company field), then you will see the following screen when selecting the service.

From this screen you may select any suppressions you would like to run using the suppression options (choose advanced options if you want to specify the suppression file provider (eg Equifax and the ReAD Group etc. You can also enter your predicted production and mailing costs to get a ballpark cost saving that you might see by using the service (and hence removing unwanted mailing records from your database).

Additionally, you can click on the enhancement tab to choose from various different data enhancements that you might want to make to your data. If your mainfile contains business data, then only a business enhancements screen will be available.

When you have selected the options you want, click continue and you’ll see a message indicating a receipt file has been written to your computer. You will then be taken to a user details screen where you must enter your contact details. From there click continue to have a copy of your data file encrypted and uploaded to helpIT.

When you receive your processed data back from helpIT, you will need to integrate these results into your original mainfile. This is done by copying the return file into the same folder that your mainfile resides in, and then opening your mainfile and choosing ’Remove Bureau Suppression/Update Enhanced Data’ from the jobs menu. This will flag any records that should be suppressed any add any additional data that you’ve requested to the mainfile.