Select the best time for us to work with you.

If your account should be associated with multiple companies but there is no [Organization] dropdown field above (or a company is missing), then please specify the company name here.

Your current Stewardship Tier (DSP) version can be found in the footer of each page. In older versions, it is found in the 'Change Settings' menu in the top-right corner.

If Other is selected, please explain why and provide the exact version requested in the [Description] field above. Details on the Latest version can be found here: https://support.syniti.com/hc/en-us/articles/115005643208

Type of License(s) needed. If you are choosing Multiple, Loadbalanced or Other, please use the Server Information box to provide the necessary server details.

Required information for each server: --newline-- 1) Computer Name --newline-- 2) Purpose (PROD, DEV, QA, etc) --newline-- 3) Hardware ID --newline-- 4) Number of processor cores --newline-- --newline-- For versions prior to 6.5, you may enter "none" for the Hardware ID. Otherwise, please follow these steps: --newline-- 1) On the DSP application server, locate the Hardware Identifier program (called "HardwareIdentifier.exe"), which is included in a zip file along with the installation software and documentation that was downloaded from Syniti. If you cannot find the program, it can be downloaded here: https://syniti.box.com/v/HardwareIDTool --newline-- 2) Open the program --newline-- 3) Click the 'Generate' button

Computer Name and purpose (PROD, DEV, QA, etc.)

For versions prior to 6.5, you may enter "none". Otherwise, please follow these steps: --newline-- 1) On the DSP application server, locate the Hardware Identifier program (called "HardwareIdentifier.exe"), which is included in a zip file along with the installation software and documentation that was downloaded from Syniti. If you cannot find the program, it can be downloaded here: https://syniti.box.com/v/HardwareIDTool --newline-- 2) Open the program --newline-- 3) Click the 'Generate' button

The number of processor cores on this application server.

* requires a contract, † requires a license --newline-- Please note that the Stewardship Tier hosted in the Syniti cloud already includes psaCentralWave, psaDBAdmin, psaPerformanceBench, & psaProjectQA.

Add file or drop files here