Activation license

Answered

Miguel Angel Cazares Nerio

• August 31, 2021 14:56

Hi team

We have an annual licence, today is the last day and we renew  and get another licence but when we try to introduce the new licence the system send a error message:  Missing string resource MsgID: Errinvalidlicencefile

 

Important note: the customer change of name and they change the original name: Electrothermal SA de CV

Now the new name is Compañía Manufacturera de Artefactos Eléctricos SA de CV

Could you hrelp me please

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• Best answer

  

  Ben Bauer

  • August 31, 2021 15:21

  Hi Miguel,

  The SDR Support team can take care of your request if you go to support.hitsw.com and click the 'Submit a Request' button in the header (top-right corner).

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